Does Owens offer in-home evaluations for medical equipment?
Yes! Our rehab technicians have extensive knowledge of the latest high-tech products and solutions to meet your needs. Contact your local office for more information.
How can the reimbursement department at Owens help me?
Our reimbursement department courtesy bills most insurances, including Medicare and Medi-Cal. Contact our office with specific questions about your individual insurance concerns.
How do I contact Owens after hours?
At Owens, we’re on call for you 24/7. Contact your local facility for assistance during non-business hours. For non-emergency calls or orders, our regular office hours are 9am to 6pm.
How do I find out what items are covered by Medicare and Medi-Cal?
Our specially-trained customer service staff are knowledgeable about the coverage of Medicare and Medi-Cal. All covered items do require a prescription and MD bill assigned. Please call with specific coverage questions.
How do I operate my equipment?
Click here to learn more about how to operate our most popular medical equipment.
How do I order sleep therapy?
Click here to learn more about ordering sleep therapy online.
How do I pay my bill?
Click here to pay your bill online.
How do I switch to Owens?
Contact your medical provider to ask how to switch to Owens.
How far in advance do I need to order new supplies?
To order additional supplies, please call our office at least five days before the end of your 30 day supply.
What does my insurance allow?
We will obtain pre-authorization with your insurance company to determine how much of your treatment will be covered by insurance.