Medical Equipment FAQ

Click each item below to view information:

What does my insurance allow?

We will obtain pre-authorization with the client’s insurance company to determine if/and how much will be covered by their insurance.

How can the Reimbursement department at Owens Healthcare help me?
  1. Our Reimbursement courtesy bills most insurances including Medicare & Medi-cal.
  2. Call with specific questions for your individual insurance concerns.
How do I find out what items are covered by Medicare & Medi-cal?

Our specially trained customer service staff are knowledgeable about the coverage of Medicare and Medi-cal. All covered items do require a prescription and MD bill assigned. Please call with specific coverage questions.

Does Owens Healthcare offer in home evaluations for medical equipment?

Yes. Our rehab technicians have a vast knowledge of products and seating systems to meet the client’s needs.

What geographic area does Owens Healthcare cover and what are the service hours?

Click here for Facility Locations and Service Hours.

What kind of after hours service does Owens Healthcare offer?
  1. Owens Healthcare has someone on call 24 hours a day 7 days a week to provide assistance when the store is generally closed.
  2. For all non-emergency calls or orders, regular office hours are 9am-6pm.