What does my insurance allow?
- We will obtain pre-authorization with the client’s insurance company to determine if/and how much will be covered by their insurance.
What types of items and services does Owens Healthcare offer?
How can the Reimbursement department at Owens Healthcare help me?
- Our Reimbursement courtesy bills most insurances including Medicare & Medi-cal.
- Call with specific questions for your individual insurance concerns.
How do I find out what items are covered by Medicare & Medi-cal?
Our specially trained customer service staff are knowledgeable about the coverage of Medicare and Medi-cal. All covered items do require a prescription and MD bill assigned. Please call with specific coverage questions.
Does Owens Healthcare offer in home evaluations for medical equipment?
Yes. Our rehab technicians have a vast knowledge of products and seating systems to meet the client’s needs.
What geographic area does Owens Healthcare cover and what are the service hours?
What items can I order by phone, mail, fax, internet?
You can phone, mail, fax in your order request. Also, you can place some of your orders through our web site. (link to products and services ordering section)
What kind of after hours service does Owens Healthcare offer?
- Owens Healthcare has someone on call 24 hours a day 7 days a week to provide assistance when the store is generally closed.
- For all non-emergency calls or orders, regular office hours are 9am-6pm.